Returns & Exchanges


Cancellations

All orders can be cancelled before shipment or ready for shipment.

Returns

According to our policy, we will accept the return of any unused items within 14 days from the date of receipt of the products. Items must be in the same state as those you receive, and must be packaged in original packaging. If the product you receive is damaged or defective, we will replace it free of charge at the time of shipment. After we receive your return, we can provide you with the original payment method of exchange or refund.

Exchange

If you find that you need different styles, you can exchange them before the product is used. However, unless the product is defective, the customer will be responsible for all transportation costs exchanged.

Refund

If you wish to return the goods for a refund, you must pay the refund fee and return the goods. We recommend buying insurance, signing and tracking information.
We will apply for a fixed purchase fee of 10% and deduct $7 freight from an order for one item. The price for two and three items is $15, for four, for five and for six items is $20, and for more than seven items is $25. Then the remaining amount will be refunded to the original payment method.
These fees are applicable to all refunds and cannot be waived. The refund will be processed within 7-10 working days after receipt of your goods. After the refund is processed, you will receive an email.

How to return

Please contact us first.